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In today's world brimming with AI and chatbots, truly useful tools for businesses and consumers are rare. Manychat, a startup succeeding in this space, recently announced a $140 million Series B funding round led by Summit Partners. Founded in 2015, Manychat provides businesses with tools for managing and automating conversations across multiple messaging channels. The company currently serves over 170...

Anthropic announced on Tuesday that its AI chatbot, Claude, is now integrated with Google Workspace, allowing users to directly search and reference emails in Gmail, scheduled events in Google Calendar, and documents in Google Docs via Claude. This integration marks Claude's first deep connection with the Google ecosystem and will initially be rolled out as a Beta for Anthropic users.

Ireland's Data Protection Commission (DPC) has launched a significant investigation into Elon Musk's social media platform, X. The investigation centers on whether X used European users' personal data to train its AI chatbot, Grok, without their consent. Under the EU's General Data Protection Regulation (GDPR), companies must obtain explicit consent before processing user data; violations can result in substantial fines. The DPC has stated that a thorough examination will be conducted.

According to Semafor, Sissie Hsiao, the executive in charge of Google's AI chatbot, is stepping down as head of Gemini applications. An internal memo obtained by the outlet indicates that Josh Woodward, Google's vice president of labs, will assume her role. A Google spokesperson, Alex Joseph, confirmed the change but declined further comment. In the memo, Google DeepMind CEO Demis Hassabis stated that this change will allow...

A recent study suggests that frequent users of ChatGPT tend to experience higher levels of loneliness and develop stronger emotional dependencies on the AI tool, often correlating with fewer real-life social connections. The research, a joint effort by OpenAI and the MIT Media Lab, analyzed millions of interactions with ChatGPT. Researchers note that while only a minority engage in deeply emotional exchanges with ChatGPT, these users are typically heavy users. The study found that compared to...

Google recently launched a new feature called "Canvas" for its AI-powered chatbot, Gemini, aimed at improving user collaboration and creative workflows. Similar to tools with the same name in OpenAI's ChatGPT Canvas and Anthropic's Artifacts, this feature provides Gemini users with an interactive space to create, refine, and share writing and coding projects. Gemini's...

For decades, people have been used to finding everything from travel tips to jeans through Google's ten blue links. However, a silent revolution is underway – AI chatbots are rapidly becoming a new way for consumers to find information, streamlining the search process directly for users and fundamentally altering how we interact with the internet. New data from Adobe is startling. By analyzing over one trillion US retail website visits and surveying over 5,000 US respondents, Adobe reveals that AI search has become...

A survey by Elon University shows that 52% of US adults have used AI large language models like ChatGPT, Gemini, Claude, and Copilot. The January survey, conducted by the Imagining the Digital Future initiative at Elon University in North Carolina, polled 500 respondents. Of those who have used AI, 34% reported using large language models at least once a day. ChatGPT was the most popular, used by 72% of respondents; Google's G...

Before the generative AI boom, Moveworks was already leveraging next-generation language models to solve technical challenges in customer service. Recently, ServiceNow, a leading service management software giant, announced its acquisition of Moveworks for $2.85 billion, sparking widespread industry attention. Image Note: Image generated by AI, image licensing service provider Midjourney. Moveworks was founded in 2016 by Bhavin Shah and Vaibh...

Artificial intelligence (AI) chatbots are transforming the internet ecosystem, and publishers are facing unprecedented challenges. Chatbots from companies like OpenAI and Google appear to be absorbing much-needed website traffic, significantly impacting news and content creators. According to Forbes, recent data from content licensing platform TollBit reveals a staggering 96% reduction in traffic to publisher websites from AI chatbots compared to traditional search engines. Despite OpenAI and Perp...

At the recent Paris AI Action Summit, OpenAI CEO Sam Altman revealed that OpenAI is willing to engage in deep collaboration with China in the field of artificial intelligence. This statement has garnered widespread attention, particularly regarding his high praise for the Chinese AI startup DeepSeek. He noted that DeepSeek's performance in developing chatbots is 'remarkable', and expressed that the company...

Recently, a study by the BBC has revealed that leading AI assistants often produce misleading and inaccurate content when answering questions related to news and current affairs. The research indicates that over half of the responses generated by four mainstream AI tools—ChatGPT, Gemini, and Perplexity—are deemed to have 'significant issues'. Note: The image is AI-generated, provided by the image licensing service Midjourney, as requested by researchers for these four generative AI tools.

In 2024, global mobile users spent an astonishing $1.27 billion on AI chatbots and art generation tools. This figure represents significant growth compared to the previous two years, with spending on chatbot applications reaching $1.07 billion, reflecting a strong demand and recognition for AI assistants. According to the latest market report, ChatGPT leads in both downloads and consumption in the AI-generated content (AIGC) application space, becoming the preferred choice for users. Following closely is Google's Gemini.

Recently, Nvidia announced the addition of three safety features on its NeMo Guardrails platform, aimed at helping businesses better manage and control AI chatbots. These microservices target common challenges in AI safety and content moderation, offering a range of practical solutions. Among them, the Content Safety service can review content before the AI responds to users, detecting any potential harmful information. This service helps prevent...

The Federal Trade Commission (FTC) recently announced to the public that it has referred its legal complaint against Snap Inc. to the U.S. Department of Justice (DOJ). The FTC pointed out that the AI chatbot launched by Snap may pose 'risks and harms' to young users and stated that Snap may be violating or is about to violate relevant laws. Source note: Image generated by AI, image provided by service provider Midjourney. Snap is a popular social app among young people, especially teenagers.

Recent research indicates that the most advanced AI chatbots on the market are surprisingly sensitive to simple tricks, making them easy to 'jailbreak.' According to a report by 404 Media, the developers of the Claude chatbot, Anthropic, found that by intentionally introducing spelling errors into the prompts, these large language models can be led to ignore their own safety mechanisms and generate content they are supposed to refuse. Image source note: Image generated by AI, image licensed by service provider Midjourney.